01Resolved
Unexpectedly high bill
“Why has my latest bill increased so much?”
The agent compares periods, consumption and the invoice breakdown, then explains the drivers in plain language.
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Komsai Studio · Energy customer service
Resolve repetitive energy calls. Keep every important case moving.
Komsai handles billing questions, supply incidents and administrative requests 24/7. When a person is needed, the team receives the full context and continues without starting again.
Live Energy demo
Call Clara directly.
Try an unexpectedly high bill, a supply incident or a contract holder change. No phone number is needed.
Demo data only · Your microphone is used during the call
Clara · Claror Energia Ready to call
40–55%of Clara’s calls resolved automatically
Custom AI voicesover 100 languages to choose from
Built around your hoursset when your agent answers calls
Agent handofftransfer to a person when needed
Ticket creationcreate tickets automatically
<2 weeksto your first agent in production
7-day live trialvalidate with real calls after launch
Third-party integrationsconnect your CRM and business systems
Calls in action
Start with the conversations that repeat every day.
Each use case has a clear ending: resolve it, leave a structured case or transfer it to the right person.
02Ticket
No electricity supply
“I have no power at home. Is there an outage?”
The agent checks safety first, explains the active network incident and prepares follow-up if the customer needs a review.
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03Transfer
Contract holder change
“I need to change the name on the contract.”
The agent collects the reason and preferred timing, then structures everything the operations team needs to continue.
Try this scenario in the live call above
What to automate first
Remove repetition without removing human judgment.
Studio handles the predictable path and protects the moments where your team’s experience matters.
Billing explanations
Amounts, consumption, billing periods, readings and payment status.
Supply incidents
Safety screening, outage status, affected area and estimated restoration.
Administrative changes
Holder changes, meter readings, contact preferences and documentation.
The conversation is not lost
When a person steps in, they continue from where Studio stopped.
The team receives the reason, decisions, checks and pending action. Customers do not need to repeat the case and agents do not need to reconstruct it.
Connected toCRMBillingOutage APIKnowledge base
Case ready for the teamNo electricity supply
- Intent
- Detected and classified
- Information
- Relevant context collected
- Next action
- Assigned with priority
- Customer
- No need to start again
Signals · Conversation analysis
Repeated pattern detectedBilling explanationsPrioritise knowledge, workflow or automation improvements
Complete the analysis with Signals
See every call. Then understand what is changing across all of them.
Studio keeps the transcript and outcome of every conversation. Signals goes deeper: it extracts the information you choose, detects recurring patterns and shows what the business should improve next.
Explore SignalsAround two weeks to production
One use case. Four clear steps.
Start focused, validate the real variations and expand only after the first workflow is working.
Configure
Knowledge, tone, rules, systems and escalation.
Validate
Stress-test questions and edge cases in Validation Hub.
Launch
Move the selected use case into production.
Improve
Review calls and use Signals for deeper analysis.
Start with three real calls
Lower the cost of repetition. Improve every important handoff.
Show us the calls your energy team receives every day. We’ll configure how Komsai resolves, prepares and transfers them.
No minimum volume · Standard setup included*