Understand
Signals reveals repeated needs, friction, root causes and the conversations ready for automation.
Conversations to action
Understand every conversation. Act on what matters.
Komsai helps you discover what customers need, deploy AI agents to handle what repeats, and learn from every new interaction.
Two products. One continuous loop from customer conversations to measurable action.
UnderstandAutomateImprove
Studio
Deploy agents that know when to resolve, assist or escalate.
One shared knowledge base powers configurable agents across voice, chat and email—adapted to each channel and connected to your workflows.
- Voice, chat and email
- Context-rich human handoff
- Configurable workflows and escalation
Shared knowledge basePolicies, FAQs and workflows
Synced nowChatResolving
EmailDraft ready
VoiceCall active
AI
Plan change detectedVoice agent · 00:48
Resolve Customer verified · Next step confirmed
The Komsai loop
Don’t automate blind. Don’t stop at insights.
Signals finds the highest-value opportunities. Studio turns them into live agents. Every new conversation helps you improve both.
Deploy
Studio configures agents that resolve predictable cases and route the rest with full context.
Improve
Review real conversations, detect new patterns and continuously refine knowledge and workflows.
Built for real operations
One platform from first signal to final resolution.
Reduce avoidable demandFix or automate what customers ask repeatedly.
Make human teams more effectiveTransfer cases with decisions, checks and context attached.
Improve every next conversationTurn operational data into a continuous improvement loop.
Industries
Configured around the conversations that define your business.
Start with a focused set of repeatable use cases, then expand as the system learns from real interactions.
01Explore the demo 02Explore the demo 03Explore the demo
Energy
Resolve recurring calls, route incidents and keep every handoff in context.
Hotels
Give every guest a 24/7 concierge across bookings, requests and in-stay incidents.
E-commerce
Resolve order questions, prepare returns and route complex payment cases.
Start with your conversations
Find what to improve. Put AI agents to work.
Show us the conversations your team handles every day. We’ll help you identify the right starting point for Signals, Studio—or both.
Start for free No generic pitch. We start with your real use cases.