Core product
Recommender
Help customers find what they need.
Komsai Recommender guides users from natural-language intent to the right product, service, plan or next best option — through a conversational, AI-powered experience.
From intent to the right recommendation
Turn vague customer requests into clear, ranked options that are easier to compare, choose and act on.
Customers do not always know what to choose
Product catalogs, plans and service options can create friction. Customers need guidance, but sales and support teams cannot manually personalize every interaction.
Too many options
Customers struggle to compare products, plans or services.
Missed conversion opportunities
Unanswered questions can lead to drop-off or abandoned journeys.
Generic recommendations
Static recommendation blocks often miss the customer's real context.
Guide customers to the right option
Conversational product discovery
AI-powered recommendations
Guided selling
Personalization based on context
Product or plan comparison
Next best action suggestions
Useful for businesses with products, plans or services to compare
E-commerce & retail
Travel & hospitality
Gyms & subscriptions
Insurance and services
Education and courses
SaaS plans