The Komsai platformUnderstand every conversation. Act on what matters. Signals reveals what customers need. Studio deploys AI agents that resolve, assist or escalate. Together, they create a continuous improvement loop.
Three ways to start Start with what your business needs today Explore each entry point without committing to a product before you understand the fit.
Trusted by 20+ companies across industries
Trusted by teams building better customer experiences. The Komsai platform Two products, visible from the start. Understand what is happening first. Then deploy the right automation with the context to act.
01 · Signals See what customers need—and what to improve next. Turn calls, chats, emails and tickets into recurring topics, root causes and prioritised opportunities.
Detect patterns across every channel Find root causes behind repeated demand Identify high-value automation opportunitiesExplore Signals Signals report Conversation intelligence
Example · Demo data Conversations 7,592 +12% vs. previous period Insights detected 19 6 high-priority Automation potential 32.5% Across all channels Conversation volume Last 30 days
Week 1 Week 2 Week 3 Week 4
High-impact signal Billing confusion drives repeat contacts and longer handling time. Recommended action · Improve first-answer knowledge
02 · Studio Deploy agents that resolve, assist or escalate. Build AI agents across voice, chat and email, connected to your knowledge, workflows and human teams.
One knowledge base across channels Configurable actions and workflows Context-rich human handoffExplore Studio Customer channels
Agent orchestration shell Agents Guardrails Handoffs
Knowledge & business systems
CRM APIs Knowledge base Workflows 03 · Signals + Studio Close the loop between insight and action. Signals identifies what matters. Studio acts on it. Every new conversation reveals how both can improve.
Explore the full platform Start with real customer conversations Find the right starting point for Signals, Studio—or both. Start for free